Your account.
Every ticket, every order, every site visit.
The HidroVerse client portal is where your sales orders, invoices, job cards, support tickets and site media live — together, in one place per client. Log a ticket and it lands inside the back office on the priority queue. Place an order and the storefront only shows what fits the equipment installed at your site.
salesflow.hidroverse.co.za · invite-only · provisioned at install
Accounts and support — connected to our back office.
Every sales order, quote, invoice, contract, manual, warranty and SHEQ permit filed against your account. Searchable across every folder.
Log a ticket with photos or video straight from your phone. It lands in the HidroVerse back office tagged as priority — same channel our own technicians use.
Every site visit by a HidroVerse technician — what was done, what was replaced, what was billed. Signed off and timestamped against your install file.
The storefront only shows parts and consumables that match the kit installed at your site. Reorder a cartridge, a seal, a dosing line — no part-number guessing.
Technicians upload plant photos and short video clips to your account as they work. Your accounts team sees the same evidence we sign off on.
Invite your maintenance crew, your accounts department, your lodge GM — and give each one access only to the folders and modules they need.
Four screens our clients actually use.
One screen — your whole account
Active jobs, open tickets, documents on file, upcoming services. Plus four direct lines to the HidroVerse team: log a ticket, place an order, WhatsApp, or call.
Every file, every folder — searchable
Contracts & SLAs, proposals, manuals, datasheets, warranties, account docs, notices, site plans, SHEQ compliance. Each folder a permission boundary you control.
Log a ticket in under a minute
Subject, description, photos or a short video — submit. The ticket opens inside HidroVerse with your site, your install file and your contact already attached.
Reorder only what fits your site
Search across the equipment registered against your site — every pump, every cartridge, every dosing line. Can't find a part? Describe it and we will source it.
The portal is provisioned at install.
You add your team yourself.
On handover, your portal is provisioned with the install file, equipment register, photos and the contract on file. Your customer ID lives at the top.
Quotes, sales orders, invoices, job cards, datasheets and SHEQ paperwork are filed against your account as they are issued. Nothing lives in someone's inbox.
Add your accounts department, your maintenance crew, your GM — and set per-folder permissions. The accountant sees invoices; the maintenance lead sees job cards and tickets.